Effective Date: December 31, 2013
• Your California privacy rights
• How we collect information and what information we collect
• How we may use information
• How we may share information.
• Your choices regarding marketing communications
II. CALIFORNIA RESIDENTS
How do you respond to Web browser “do not track” (“DNT”) signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third party websites or online services?
We honor signals from DNT headers. A DNT header is an HTTP header that, whenever a user’s browser (such as Internet Explorer, Firefox or Safari) receives or sends data over the Internet, sends a signal indicating that the particular user does not want to be tracked. As a result, when you have your browser’s DNT header turned on, we stop collecting the information that would otherwise allow us to tailor suggestions and ads to you based on your online activities.
May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit the Site?
California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to either: (1) a list detailing the categories of information shared and the entities to which such information was provided; or (2) to be notified of a mechanism by which a consumer may opt-out of having their information shared with third parties. We have elected the second option. To opt-out of having your information shared with third parties, contact us at email@example.com.
In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by e-mail to firstname.lastname@example.org.
III. HOW DO WE COLLECT INFORMATION AND WHAT INFORMATION DO WE COLLECT?
A. The Site
Company may collect the following information when you visit the Site:
1. Registration Form
We collect information about you when you register on the Site. This registration information may include, but is not limited to your:
• Zip Code
• First and Last Name
• Telephone Number
• Email Address
• Date of Birth
2. Offer Forms
We collect information about you when you complete an offer form on the Site. This information may include, but is not limited to your:
• First and Last Name
• Telephone Number
• Email Address
• Type of Diabetes
3. Order Form (Shopping Cart)
When you purchase products, such as diabetic supplies, from our online store DHN-store.com, we collect information from you, including your:
• Billing Details: Email Address; First and Last Name; Company Name; Phone Number; Address; and Representative (who helped you)
• Shipping Details: First and Last Name; Company Name; Phone Number; Address; and Representative (who helped you)
• Payment Details: Credit Card Type; Cardholder’s Name; Credit Card Number; Card Issue No.; Card Issue Date; and Expiration Date
• Any other information necessary to verify your payment information or process your order
4. Web Server Applications
We collect information through our web server applications when you submit a form. This information includes your Internet Protocol or “IP” address.
B. When You Contact Us
1. When you call one of our toll free telephone numbers we may ask you for some or all of the following information: first and last name; gender; date of birth; email address; postal address; billing address; home phone number; cell phone number; whether you are a diabetic using insulin; type of diabetes; questions regarding diabetes management and other health and medication related information; testing methods; current meter name; date last diabetic supplies were purchased; diabetic physician first and last name, address, NPI, phone number, and fax number; insurance information, such as the insured’s first, middle and last name and date of birth; primary insurance group, name and number; secondary insurance name and number; and all of the information listed under the “Order Form (Shopping Cart)” section above.
2. When you contact us at email@example.com, we will collect whatever information is necessary to respond to your inquiry or request. For example, if you request to be added to our internal “Do Not Call” list, we will ask you for your telephone number. We may also keep a record of your correspondence.
C. Lead Providers
We purchase marketing leads from various third party sources. A “lead” is comprised of information a consumer submitted to the third party source, indicating that the consumer would like to be contacted by telephone regarding diabetic supplies, medications and/or other health related products and services. A lead may be comprised of some or all of the following data points, among others: first and last name; gender; date of birth; email address; postal address; billing address; home phone number; cell phone number; whether the consumer is a diabetic using insulin; questions regarding diabetes management and other health and medication related information; testing methods; current meter name; date last diabetic supplies were purchased; diabetic physician first and last name, address, NPI, phone number, and fax number; insurance information, such as the insured’s first, middle and last name and date of birth; primary insurance group, name and number; secondary insurance name and number; and referring URL and sign-up IP address, date and time.
D. Data Providers
We may license or purchase data from third party sources. This data may include, but is not limited to: first and last name; gender; email address; postal address; home phone number; and cell phone number.
IV. HOW DO WE USE THE INFORMATION WE COLLECT?
We may use the data we collect for any legally permissible purpose in our sole discretion, including but not limited to those explained below.
We, and our agents, place telemarketing calls to the data we collect to:
• Verify the information contained in the leads we purchase
• Collect additional information from consumers
• Market and sell products, such as diabetic testing supplies, and services to consumers
B. Customer Service and Order Fulfillment
We use the data we collect to provide customer service, to assess consumer satisfaction, and to fulfill orders placed through our online store.
V. HOW DO WE SHARE INFORMATION?
We may share the data we collect for any legally permissible purpose in our sole discretion, including but not limited to those explained below.
A. Marketing Partners
We may license or sell the information we collect to third parties, including but not limited to diabetic supply companies, for marketing purposes.
B. Vendors and Service Providers
We may share the information we collect with various third party vendors and service providers that assist us with order fulfillment, shipping, and other administrative or technical services.
C. Government Agencies, Law Enforcement Officials and Others
We may share the information we collect with government agencies or law enforcement officials: (1) in response to their request; (2) when permitted or required by law; or (3) to establish our compliance with applicable laws, rules, regulations, or guidelines.
We also may share the information we collect with third parties when: (1) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (2) investigating fraud that has already taken place; (3) enforcing or applying existing terms and conditions and/or other agreements; (4) protecting the rights, property or safety of our websites, our users or others; (5) responding to subpoenas, court orders or legal process; or (6) to establish or exercise our legal rights or defend against legal claims.
D. Right to Transfer
Should the Company sell or transfer business assets, it is possible that the information we possess may be transferred as part of that transaction. The Company may decide to retain a copy of the information post sale or transfer.
VI. WHAT ARE YOUR CHOICES WITH RESPECT TO MARKETING COMMUNICATIONS?
If you would like us to add your telephone number(s) to our internal “Do Not Call” list, please send an email to firstname.lastname@example.org stating your request. Please note that these requests are processed, but you will not receive a confirmation email. You can also make this request by calling the toll free number on the Site during regular business hours, which are 9:00 a.m. to 5:00 p.m. EST, or by stating your request during a live call from the Company. Please note that if you leave a voicemail message requesting to be added to our internal “Do Not Call” list, you must state the telephone number(s) that you would like us to add to the list. Your request will be processed but you will not receive a confirmation call back.
VII. INFORMATION SECURITY
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that we collect. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. In compliance with applicable federal and state laws, we will notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via email in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
VIII. LIMITATION OF LIABILITY
IX. ADDITIONAL INFORMATION
Health Now Networks
902 Clint Moore Rd, Suite 100
Boca Raton, FL 33487